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Email support
For all enquiries — billing, technical issues, privacy requests, or general feedback.
tractzosupport@gmail.comGeneral enquiries
Within 48 hours
Mon – Sat, 10 AM – 6 PM IST
Billing issues
Within 24 hours
Mon – Sat, 10 AM – 6 PM IST
Account locked / urgent
Within 12 hours
Mon – Sat, 10 AM – 6 PM IST
What can we help you with?
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Account & Login
Can't log in, forgot credentials, account locked.
Billing & Subscriptions
Payment failed, invoice needed, plan upgrade or downgrade.
Booking Page
Slug issues, cover photo, working hours not showing correctly.
Privacy & Data
Data deletion request, data export, DPDPA rights exercise.
Bug Reports
Something broken or not working as expected.
Feature Requests
Suggest something that would help your business.
Tips for a faster response
- •Include your registered phone number or business name so we can find your account quickly.
- •For bugs, describe what you did, what you expected, and what happened instead. A screenshot helps.
- •For billing, mention your plan name and approximate billing date.
You may also find your answer in our policy pages: